Completing Your Daily Route

The Route tab is your command center for the day. Here's how to efficiently work through your service stops.

Viewing Your Route

Open the PoolOps app and tap the Route tab. You'll see:

• Today's stops listed in optimized order
• Customer names and addresses for each stop
• Status indicators showing completed vs. pending stops
• Water body badges showing progress for multi-pool customers (e.g., "1/3")

Starting Your Day

Optimize Your Route

Before heading out, tap the Optimize button to reorder stops for minimum drive time.

1. Tap Optimize
2. Choose your starting point (current location, home, or saved location)
3. Choose your ending point (open-ended, last stop, or saved location)
4. Tap Optimize Route

Navigation

Tap any stop to see options:

• Navigate - Opens your preferred maps app with directions
• Start Service - Begin recording the service
• View Details - See customer info and history

Completing a Service Stop

Step 1: Arrive and Start Service

When you arrive at a customer's location:

1. Tap the customer card
2. Tap Start Service

Step 2: Water Body Selection (Multi-Pool Customers)

If the customer has multiple water bodies (pool, spa, etc.):

• Select which one to service, OR
• Tap Service All to work through each one

Step 3: Enter Water Readings

Record the current water chemistry:

• pH level
• Chlorine (free and total)
• Alkalinity
• Calcium hardness
• Cyanuric acid (CYA)
• Temperature

Step 4: View LSI & Recommendations

The app automatically calculates the LSI score and provides:

• Balance status (corrosive, balanced, or scaling)
• Chemical dosage recommendations based on pool volume
• What to add to bring water into balance

Step 5: Add Chemicals & Complete Tasks

Record what you did:

• Chemicals added (type and amount)
• Filter cleaned (yes/no)
• Checklist items completed (for team accounts)
• Any notes about the service

Step 6: Take Photos

Capture proof-of-service photos:

1. Tap the camera icon
2. Take a photo of the pool
3. Add multiple photos if needed

Step 7: Complete the Stop

Tap Complete Service to finish. The app will:

• Save all readings and data
• Mark the stop as complete
• Optionally prompt to send a service report

Handling Issues

If you encounter a problem (broken equipment, green pool, etc.):

1. Tap Flag Issue during service
2. Describe the problem
3. Take photos of the issue
4. The business owner will be notified

Multi-Water-Body Service

For customers with pools AND spas:

• Complete each water body separately
• The route card shows progress (e.g., "1/2")
• You can service them all at once or come back later

Tips for Efficiency

1. Optimize in the morning - Get the best route before you leave
2. Use voice-to-text - Speak your notes instead of typing
3. Batch photos - Take all photos at once before completing
4. Check tomorrow - Glance at tomorrow's route before ending your day
5. Keep app updated - New features and fixes come regularly

What's Next?

• Learn about water readings and LSI
• Taking great service photos
• Sending service reports