Question 1

How much does PoolOps cost compared to Skimmer?

Accepted Answer

Skimmer starts at $49/month and scales to $200+ for larger operations. PoolOps is $29.99/month flat—unlimited pools, all features included. That's $175+/year in savings, minimum. We're built for solo pros and small teams, not enterprise.

Question 2

Is there a contract or cancellation fee?

Accepted Answer

No contracts, cancel anytime. No cancellation fee, no awkward phone call required. If you come back later, your data will still be there. We believe if the app saves you time, you'll stick around.

Question 3

Does it work without cell service?

Accepted Answer

Yes—offline mode was a requirement from day one. Log every service stop, take photos, run LSI chemistry calculations—all without signal. Everything syncs automatically when you get connection.

Question 4

What's the LSI water balance calculator?

Accepted Answer

Enter your test strip readings (pH, alkalinity, calcium, etc.) and the app calculates your Langelier Saturation Index instantly. More importantly, it tells you exactly what chemicals to add and how much—no charts, no guessing.

Question 5

How do customer reports work?

Accepted Answer

After each service, one tap sends a text (not email—texts actually get read) with a link to a professional report. It shows water readings, work performed, and a photo of their sparkling pool. Customers stop asking "did you come today?"

Question 6

Can I try the Team plan before committing?

Accepted Answer

Absolutely! The Team plan comes with a 14-day free trial. Add your technicians, test GPS verification, set up custom checklists, and see how the dashboard works—all before paying anything.

Question 7

What if I outgrow the free tier?

Accepted Answer

Upgrade to Solo anytime—no data loss, seamless transition. Your service history, customer data, and settings all carry over. Most pros upgrade when they hit 6-10 pools.

Question 8

Does PoolOps handle invoicing?

Accepted Answer

Yes! PoolOps includes built-in invoicing and payments via Stripe Connect. Create invoices directly from service logs, track payments, and get paid faster. You can still use external tools like QuickBooks if you prefer.

Pro Tools.
Not Enterprise Prices.

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Pro Tools.Not Enterprise Prices.